The unique challenges of regional digital government

What’s the biggest difference?

Catherine Desgagnes-Belzil:

Hillary Hartley:

Nikhil Deshpande:

Where do we interface?

Nikhil Deshpande:

Hillary Hartley:

Photo by Chang Duong on Unsplash

Catherine Desgagnes-Belzil:

How do make design more local?

Hillary Hartley:

Ask a Mayor

Hillary Hartley:

Photo by Daniel Cheung on Unsplash

Catherine Desgagnes-Belzil:

Nikhil Deshpande:

What about political upheaval?

Catherine Desgagnes-Belzil:

Photo by Ricardo Frantz on Unsplash

Hillary Hartley:

Metrics drive change

Hillary Hartley:

Photo by Mitchel Boot on Unsplash
  1. Data is absolutely critical when it comes to telling the story of change. Are we seeing a difference in the number of projects being built following the Digital Service Standard? Are teams progressing at each sprint review or show-and-tell, or are they constantly stuck or dealing with the same blockers? Are executives doing enough “blocking and tackling” to enable teams to deliver? Are we closing out projects, or are they turning into “recommendations” that don’t actually get implemented?
  2. Data helps us understand if we’re on the right track with our products, and actually meeting people’s needs. Are people using what we build? Are we saving people time?

Nikhil Deshpande:

Catherine Desgagnes-Belzil:

Recruiting and talent

Catherine Desgagnes-Belzil:

Hillary Hartley:

Nikhil Deshpande:

Diving into regional government

Inside the Horticulture building—which won’t look like this when we’re done with it (from https://smithandandersen.com/projects/detail/10848)

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Writer, speaker, accelerant. Intersection of tech & society. Strata, Startupfest, Bitnorth, FWD50. Lean Analytics, Tilt the Windmill, HBS, Just Evil Enough.

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Alistair Croll

Alistair Croll

Writer, speaker, accelerant. Intersection of tech & society. Strata, Startupfest, Bitnorth, FWD50. Lean Analytics, Tilt the Windmill, HBS, Just Evil Enough.

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